Refund policy

Last updated: 24 October 2026

We want you to be happy with your purchase. If a practice exam isn’t right for you, you can get your money back.

1. 14-day money-back guarantee

You can request a full refund within 14 days of purchase, for any reason.

2. How to request a refund

• Use the link in your Paddle receipt email, or visit paddle.net and look up your order, or
• email hello@iparkar.com with the email address you used to buy and your order number.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Paddle processes refunds on our behalf.

3. What happens next

• Refunds go back to your original payment method. Depending on your bank, the money usually arrives within 5–10 business days.
• Your access to the refunded product ends when the refund is issued. Your past results stay in your account.

4. After 14 days

After 14 days we don’t normally offer refunds, because you have had full access to the material. We will still refund you if:

• you were charged twice or charged in error;
• a technical fault on our side stopped you using the Service and we could not fix it; or
• we permanently withdraw the product during your access period (pro-rata refund).

5. When refunds may be refused

We may refuse a refund where there is clear evidence of abuse — for example, repeated buy-and-refund cycles, or an account closed for copying or sharing content under our Terms.

6. Your statutory rights

This policy does not affect any rights you have under the consumer laws of the country where you live.